What is the procedure for changing the server machine?
by To change the server machine, follow these steps: 1. Surrender the previous server machine in Solar by navigating to Network > Operations > Under View,Apply,Process …
What is the process for changing a learner’s password?
To change a learner’s password: 1. Log in to your LF account in a browser. 2. Go to management and select “Change Learner Password.” 3. …
Why is there a discrepancy between the marks displayed in Era Explorer and in Solar?
If the marks are displaying differently, follow these steps: 1. Perform a health check first in LF login. If the issue persists: 2. Click on …
How do we add learners to OS-CIT A or A+ after they have completed OS-CIT?
To add learners to OS-CIT A or A+ after they’ve completed OS-CIT: 1. Log in to Solar. 2. Navigate to “Admission” > “Learner Management” > …
Where can we confirm the payment in Solar?
After making the payment, wait for 24 hours, then in Solar, locate the arrow icon positioned in the right middle of the page. Hover the …
What is the process for submitting a re-exam application?
After logging into Solar, navigate to the “Exam” section, then proceed to “Re-exam application.” From there, select the current exam event, and submit. Next, select …
Could you please extend the validity of the learning period of fresh learner?
To extend the learning validity, we first need to determine whether the particular learner was admitted in a single installment or two installments. If the …
Why isn’t the name of the learner I added to the OS-CIT batch last month, whose payment wasn’t processed, learner name is not showing up when I attempt to make the payment this month?
We need to inform ALC that the batch from last month has been closed. It’s advisable to make the payment for learners within the same …
The content has been pasted into our path, but why isn’t it playing?
To troubleshoot the issue: 1. First, we need to verify whether the path has been properly set on the Era server. 2. Next, we should …
Where can we download the mkcl era live application
You can download the MKCL Era live application by following this link: Files – Fileshare (mkcl.org)